Your hotel service standard
vs actual guest experience

Let’s test it.

Only proactively-recruited hospitality professionals can join our Secret Guest Inspector team. Our service quality inspections uncover detail and actionable insights so Hotel Management can improve cash handling, F&B operations and total guest satisfaction.


One dishonest bartender stealing two drink payments an hour can result in losses of nearly $50,000 over the course of one year.

Let us help

Let us know how we can help test and improve your property's service quality.
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